Don’t leave it to chance
Qollab makes every move count
Our Services
Four operations. One team behind them
AI LIFECYCLE
Better AI, built on better data.
Roll the dices
Our job is turnning complexity into outcomes you can count on.
Every model is only as good as the data and human judgment behind it. Qollab solutions powers the full AI lifecycle, from sourcing, annotation, RLHF to evaluation, through specialist teams working across 17 languages and 31 countries, processing millions of data points a month without losing precision. We don't just label data. We help you build AI you can actually trust.
Core services
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Multi-source data acquisition (web, proprietary, partner networks)
Data collection design & survey/field data gathering
Synthetic data generation
Data licensing & compliance sourcing
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Text annotation (NER, sentiment, intent classification)
Image & video annotation (bounding boxes, segmentation, keypoints)
Audio & speech labeling/transcription
Multi-language annotation (17 languages)
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Dataset design & schema development
Data cleaning, deduplication & normalization
Bias detection & dataset balancing
Golden dataset creation for benchmarking
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Response ranking & preference labeling
Prompt-response evaluation
Red-teaming & adversarial testing
Reward model feedback loops
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Output quality scoring against defined rubrics
A/B model comparison testing
Benchmark suite development
Performance tracking across model versions
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Edge case & failure mode testing
Hallucination & factuality checks
Safety & guardrail testing
Regression testing across releases
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Escalation & exception handling workflows
Continuous feedback capture from live systems
Quality assurance sampling & audit
SME review layers for high-stakes outputs
TRUST & SAFETY
Safer platforms, built on better judgment.
Trust & Safety is no longer just a back-office function or a cost of doing business. It is a business-critical layer that protects users, reduces risk, prevents revenue leakage, and enables sustainable growth. Qollab solutions runs full-spectrum Trust & Safety operations, from prevention, detection, investigation, review, escalation and continuous improvement, across 17+ languages, 24/7, with 98.5% quality consistency built into every decision. It's not a moderation queue. It's an operating system for platform integrity.
Core services
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Community/content policy drafting & review
Policy gap analysis against regulatory requirements
Enforcement guideline creation (severity tiers, action matrices)
Policy localization across markets/languages
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Text, image, video, and audio content moderation
CSAM/exploitation content detection & reporting
Hate speech, harassment & graphic content review
Livestream & real-time content monitoring
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Transaction & payment fraud review
Fake account & bot detection
Scam, phishing & social engineering detection
Marketplace/listing fraud review
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Account verification & KYC support
Report handling & user complaint triage
Ban/suspension review & appeals processing
Child safety & vulnerable user protections
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Case investigation & evidence gathering
Cross-functional escalation routing (legal, PR, law enforcement)
Repeat offender & network abuse tracking
Crisis response & high-severity incident handling
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Moderator decision audit & scoring
Inter-rater reliability calibration sessions
Policy interpretation consistency checks
QA feedback loops into training
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Moderation model output review & labeling
Red-teaming for harmful content generation
Automated system false positive/negative analysis
Human-AI decision agreement tracking
BUSINESS PROCESS OPS
Operations that scale with your business.
Growth shouldn't mean locking yourself into fixed headcount or long hiring cycles. Qollab combines multilingual talent, flexible workforce models, and rapid onboarding to launch and scale operations around your business needs. From seasonal peaks and market expansion to ongoing customer and back-office operations, we can quickly mobilize the right people, languages, and capabilities. 25+ languages. 14 countries. One flexible workforce built to move at the speed of your business.
Core services
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Inbound/outbound voice support
Live chat & email support
Omnichannel customer service (phone, chat, social, messaging apps)
Technical support & tier 1/2 helpdesk
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Data entry & document processing
Order management & fulfillment support
Billing, invoicing & reconciliation support
Claims processing
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Virtual assistant services (admin, scheduling, inbox management)
Research & data gathering support
Sales support & lead qualification
CRM management & database maintenance
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Native-language support across target markets
Translation & localization support
Language QA & tone/style calibration
Cross-border customer support coverage
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Peak-season surge staffing (holiday, sales events)
Short-term project-based teams
Scalable ramp-up/ramp-down staffing models
On-demand workforce pools
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Fast-start team onboarding (2-4 week deployment)
Dedicated account/operations management
SLA & performance monitoring
Process documentation & SOP setup
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Moderation model output review & labeling
Red-teaming for harmful content generation
Automated system false positive/negative analysis
Human-AI decision agreement tracking
GAME AI PRODUCTION
Game AI, built for real-world play.
Game AI is only as good as the data, evaluation, and human judgment behind it. Qollab Solutions supports the full Game AI production lifecycle, helping studios and AI teams create, evaluate, and improve intelligent game experiences at scale. From gameplay data labeling and multimodal annotation to NPC/LLM evaluation, AI safety, multilingual testing, and RLHF, we provide the human intelligence needed to make game AI more accurate, natural, safe, and player-ready. It’s not just data production. It’s a human feedback layer for better game AI.
Core services
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Player actions & interaction labeling
Game events & outcome tagging
Object, environment & scene classification
Gameplay sequence & state annotation
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Object detection & classification
Character, item & environment annotation
Bounding boxes, segmentation & keypoints
Gameplay video & frame-level annotation
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Response quality & relevance scoring
Character/persona consistency
Dialogue coherence & contextual accuracy
Hallucination & inappropriate-response detection
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Harmful & unsafe output testing
Bias & toxicity evaluation
Adversarial / edge-case testing
Safety policy compliance evaluation
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Translation & localization quality
Language accuracy & naturalness
Cultural/contextual appropriateness
Multilingual NPC/dialogue evaluation
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Response ranking & preference collection
Human scoring & evaluation
Prompt-response comparison
Expert feedback for model improvement
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Synthetic data validation
Accuracy & consistency checks
Duplicate, anomaly & quality detection
Human review against real-world scenarios
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Voice recording & speech collection
Audio transcription & annotation
Speaker, emotion & intent labeling
Multilingual voice data collection
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Gameplay pattern classification
Player intent & interaction categorization
Engagement & progression behavior tagging
Toxic, abusive & anomalous behavior labeling
